We at Softone, welcome you to know more about our terms & conditions. We believe in keeping transparency and in order to let you know, all our terms and conditions are given below.
When we say “Company”, “we”, “our”, or “us”, ”SoftOne” in this document, we are referring to SoftOneTech Solutions Pvt. Ltd.
When we say “Product” or “Services”, we mean any products or services created and maintained by SoftOneTech Solutions Pvt. Ltd.
We may update these Terms & Conditions in future. You can track all changes made periodically.
When you use our Services or Products, now or in the future, you are agreeing to the latest Terms & Conditions. That’s true for any of our existing and future products and services and all features that we add to our Services over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.
If you violate any of the terms, we may terminate your account, it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and always welcome your feedback to improve our service and products.
Account Terms
Payment, Refunds, and Plan Changes
After all the services purchased and payment has been done, we will not initiate any kind of refund to the customers. When you get ready to work with “SoftOneTech Solutions Pvt. Ltd.” we ask you to first complete the advance payment to avail our services.
Once you have hired for our services and have done payment also. There will be no provision of any kind of full or partial refund. As a customer, you are responsible for understanding this before purchasing services from our company.Given below are the major reasons why don’t we consider for refund
Important| None of our services guarantees the following :
However, we realise that exceptional circumstances can take place but we will not consider any kind of refund. Therefore, one needs to be aware of this major policy of our company before start working with us.
Modifications to the Service and Prices
Account owners carry complete responsibility in case they install third party software/script on their website or webserver. Tracing of hack or unusual activates due to less security in software, would be resulted as the termination of account without prior notice.
Any damage including accompanying or momentous damages, caused for unavailability or being offline of our servers. We will not be responsible for any claimed damages, including incidental and consequential damages, which may arise from our servers going off-line or being unavailable for any reason whatsoever. We are not accountable for any claim compensation, counting incidental or consequential compensation which might be turned out from the sleaze or removal of any website from any of our servers. Immediate termination of services has to be the final or maximum limitation in such cases.
We design and provide our Products & Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.
We also test all of our features extensively before making it available for production mode. As with any software product, our Services inevitably have some bugs. We track the bugs and feedbacks reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.
We mention liability throughout these Terms but to put it all in one section:
You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, loss & profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract including negligence whether active or passive, or any other theory of liability.
In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent. If you choose to use our Services, thank you for betting on us.
If you have a question about any of the Terms of Service, please contact our Support team.